Skip to content

FOR PROCUREMENT AND SECURITY REVIEWS

Understand how PropKita handles data and access.

Explore our quality, information security and privacy management certifications, alongside how PropKita handles data and access.

View certificationsRead our Privacy notice
DATA & ACCESS, BY ROLE
ResidentsManagementSecurity personnel

QUALITY, SECURITY AND PRIVACY

Our certifications.

Propkita Technology Sdn Bhd holds the following management-system certifications, issued by Certification Partner Global. Explore the certified scope and original certificates below.

ISO 9001:2015

Quality management

Quality management for the software and support behind everyday property operations.

Certified scope
Design, development, deployment, and support of cloud-based property management software solutions for residential and commercial strata properties.
Certificate number
QMS/15/R84/0739
Issuer
Certification Partner Global
Current registration
Expiry date
Verify with issuerView certificate (PDF)Download PDF

ISO 27001:2022

Information security management

Information security management for PropKita’s cloud-based property management services.

Certified scope
Management of information security for the provision of cloud-based property management SaaS services, including resident data management, visitor access control, LPR and IoT system operations, and integrated billing and payment processing.
Certificate number
ISMS/22/R84/0463
Issuer
Certification Partner Global
Current registration
Expiry date
Verify with issuerView certificate (PDF)Download PDF

ISO/IEC 27701:2019

Privacy information management

Privacy management for personal information processed on behalf of JMBs and MCs.

Certified scope
Privacy information management for the processing of resident personal data, visitor records, vehicle registration data, and payment information on behalf of Joint Management Bodies and Management Corporations using the PropKita platform.
Certificate number
PIMS/19/R84/0481
Issuer
Certification Partner Global
Current registration
Expiry date
Verify with issuerView certificate (PDF)Download PDF

These certifications cover the management systems and services in the scopes above. The issuer verification links also appear as QR codes in the original PDFs. Continued validity is subject to the annual audit conditions stated in each certificate.

DATA & ACCESS

Data and access, explained.

ROLE-BASED ACCOUNTS

User access

Accounts are role-based: residents, management users and security personnel see the information relevant to their role. Administrative controls for a property are managed by its authorised management users.

  • Residents
  • Management
  • Security personnel

Data handling

Product data is hosted and processed under our confirmed infrastructure arrangements. See our Privacy notice for how personal information is collected and used across the website and app.

Read the Privacy notice

Data protection and continuity

Technical safeguards, backup and continuity measures are documented internally and summarised here once available for public reference.

Ask about technical safeguards

HARDWARE CONTEXT

Facial recognition
and visitor data.

Facial-recognition and visitor-management data flows depend on the specific devices and configuration deployed at your site. We explain these only from validated technical documentation for the equipment involved — see the relevant hardware page for what's currently confirmed.

Facial recognition hardwareVisitor management terminals
CUSTOMER RESPONSIBILITIES

What your property is responsible for.

Your management team is responsible for:

  1. Manage user access within your property's account.

  2. Keep administrative credentials secure.

  3. Confirm the site-specific configuration of access hardware.

Residential community at dusk

HAVE A SECURITY QUESTION?

Ask our team
directly.

We'll route procurement or security questions to the right person.

Ask a security question