For management
Prepare a survey.
Put together a question for the community, such as feedback on a shared facility or a proposed change.
THE EVERYDAY TOOLKIT
Give residents a way to share their views.
Ask a question, invite the community to respond, and bring the feedback you receive into a clearer view for your team.
A feedback tool for everyday community topics.
A CLEARER FEEDBACK ROUTINE
From the first question
to the responses you receive.
Give your team and your residents a simple way to ask and answer questions about everyday community life.
- For residents
Invite participation.
Residents are notified through the app and can respond from wherever they are.
- For follow-up
Review available responses.
Bring the responses received into one place so your team has a clearer starting point for a decision.
WHERE SURVEYS FIT
Everyday questions,
with an everyday tool.
Two common ways properties use surveys. Committees, including JMBs and MCs, often use the feedback alongside their regular decision-making process — see how PropKita supports JMBs and MCs.
Facility feedback.
Ask residents what they think about a shared facility, such as proposed operating hours or a planned upgrade.
Community preferences.
Gauge general sentiment on everyday community topics before your team decides on a next step.
TWO SIDES OF THE SAME SURVEY
What management sees.
What residents see.
Management prepares and reviews a survey. Residents find it in the app and take part when it's relevant to them.
Preparing and reviewing.
Management puts together the question and, once responses come in, reviews what's been received to inform a decision.
Taking part.
Residents can find an available survey in the app and submit their response from there.
Response visibility.
Exactly what a resident can see of overall results, if anything, depends on how the survey is set up for your property. This is confirmed as part of your demo.
CLOSING THE LOOP
Let residents know
what happened next.
Once your team has reviewed the responses, share the outcome or next step through an announcement so residents see their feedback was heard.
A LITTLE MORE CLARITY
Good questions.
Clear next steps.
Already using PropKita and need a hand?
Is a PropKita survey the same as a statutory vote?
No. PropKita surveys are a feedback and participation tool, not statutory meeting voting or election software. Formal resolutions, AGM/EGM voting and elections follow your governing documents and applicable law through the process your JMB or MC already uses, separate from this feature.
Who can see a survey and its responses?
Residents can see and respond to surveys made available to them in the app. What management can see of the responses received, and how that visibility is set up, is confirmed during your demo.
Are responses anonymous?
Whether responses are shown anonymously or attributed to a resident depends on how a survey is configured for your property. Ask about the available options when you speak with our team.
Can we require every resident to respond?
PropKita invites residents to participate; it does not enforce or guarantee a response rate. Encouraging participation, such as through a follow-up announcement, remains a task for your management team.
How do we act on the results?
Reviewing responses is the first step. Sharing an outcome or next step is typically done through an announcement, so residents can see how their feedback was used.
LET'S TALK ABOUT RESIDENT FEEDBACK
Give the next question
a clearer way to be answered.
Tell us about the topics your community wants to weigh in on. We'll walk you through the survey tools.